The main Texthub AI Customer Agent features include instant AI responses to customer questions, support across multiple channels (website, WhatsApp, Telegram), one unified inbox for all conversations, customer sentiment tracking, and detailed insights about what customers ask most.

You can set up your AI customer agent in just minutes with 4 simple steps. Name your agent, upload your business information to train it, add the chat widget to your website, and connect your channels. No coding or technical skills required.

Yes, you can connect your Customer Agent to WhatsApp and Telegram so customers can reach you on their favorite platforms. Your agent works the same way across all channels, giving customers instant answers wherever they message you.

All conversations from your website, WhatsApp, and Telegram appear in one unified inbox. You can see every message, reply from anywhere, and never lose track of a customer. Your whole team can stay on the same page with access to all chats in one place.

Texthub AI's Customer Agent is included in all paid plans. Every plan gives you access to all three AI agents—Customer Agent, Marketing Agent, and Branding Agent. View full pricing details.

Simply upload your business information—like your FAQs, product details, or common questions. Your Customer Agent learns from this information and uses it to answer customer questions accurately. The more details you provide, the better your agent can help customers.

You can see which questions customers ask most often, track customer sentiment to know if they're happy or frustrated, and identify trending topics in your conversations. These insights help you improve your service, update your FAQs, and make smarter business decisions.